FAQs

Browse your preferred category, select your size, and add the item to your cart. Proceed to checkout, enter your shipping details, and complete payment through our secure payment gateway. You will receive an order confirmation once your purchase is successful.

We accept major credit and debit cards along with other secure online payment options available at checkout. All transactions are processed through secure payment systems to ensure your information remains protected.

Orders are typically processed within 1 to 3 business days. Delivery time depends on your location and usually takes 3 to 7 business days. During peak seasons, shipping may take slightly longer.

Yes. Returns are accepted within the specified return window, provided the item is unused, unworn, and in its original condition with tags intact. Custom bridal pieces and altered items may not be eligible for return.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the delivery status.

Yes. NB Fashions offers select custom bridal options. For customization requests, please contact our support team before placing your order to confirm availability and timelines.

If you receive a defective or incorrect product, contact us within 48 hours of delivery with clear photos. We will review the issue and arrange a replacement or refund as appropriate.

We aim to display product images accurately. However, slight color variations may occur due to screen settings, lighting, or fabric texture.

Shipping availability depends on your location. Delivery options and charges will be displayed at checkout.

You can reach us through the Contact Us page or via the email and phone number listed on our website. Our support team responds during business hours.